Support

Contact us

Write to support@nuvilo.pet (subject “Nuvilo support”). We answer every message.

Common questions

Answers to the most common questions are in the FAQ on our home page.

Subscriptions and free trial

Subscriptions are billed and managed by Apple or Google, not by Nuvilo.

• iPhone: Settings → your name → Subscriptions.
• Android: Play Store → your profile icon → Payments & subscriptions → Subscriptions.

If you don’t want to pay after the free trial, cancel at least 24 hours before it ends. Purchases and refunds are handled by the store. Deleting your Nuvilo account does not cancel a subscription.

Your data

• Delete your account: nuvilo.pet/account-deletion
• Privacy Policy: nuvilo.pet/privacy
• Privacy questions: privacy@nuvilo.pet

Nuvilo is provided by PROJECT1014. See the Legal notice.